WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

Sandy's Story

A simple life is a happy life, or so they say. Life tends to be…

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Janie's Story

We all know that love makes the world go ‘round, but there’s another essential, driving…

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Christy's Story

Do you ever feel like you need magic to fix a problem? While we aren’t…

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374 Reviews

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11/07/2018
Everyone was professional and helpful.
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11/07/2018
Quick, easy, convenient. Completed everything online, then they sent a person to our home with the paper documents for signatures. Very professional.
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11/07/2018
Process was throughly explained and I was kept informed of progress and any additional info needed to proceed
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11/07/2018
My Mr. Cooper team did a wonderful job. They were always very helpful and explained every step of my house refinancing.
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11/07/2018
Everything was done professionally and quickly. Thank you
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11/07/2018
Every person that I spoke to and worked with for my refinance was knowledgeable, patient, and very helpful. The whole Read More process was stress-free. I am extremely satisfied! Read Less
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11/06/2018
Everything went great and everyone was very helpful
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11/06/2018
I can not see how your service can be improved. Every conatact I had refinancing my loan went so smooth Read More that I can say it has never been that good in the past with other lenders. Thank you. Read Less