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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

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374 Reviews

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08/17/2018
Every aspect of my closing was a positive experience. Every Mr. Cooper employee or associate involved in my closing was Read More polite, courteous and prompt with providing responses and/or information. Very positive experience. Thank you Mr. Cooper. Read Less
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07/26/2018
Refinancing my mortgage was an easy process which concluded very quickly. All persons involved from start to finish were extremely Read More professional, knowledgeable, polite, helpful and patient. Read Less
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07/25/2018
I was interested in refinancing my old mortgage and I inquired about it with Mr. Cooper. Their reps were very Read More good to work with and I loved the way they treated their customers. They were also very polite, patient, and accessible. They explained everything to me in a way that I understood it all and they made it very simple. Refinancing with Mr. Cooper paid off a lot of my bills and I have recommended them to somebody that also had Mr. Cooper handling their mortgage. They were very happy when they refinanced with Mr. Cooper and it's good to be able to refer somebody and have confidence in them. Read Less
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07/20/2018
I'm a repeat customer at Mr. Cooper. I received a letter in the mail about a cash-out and I took Read More advantage of it. I also wanted to stay with the same person so I went with them again. Everybody was kind, polite and thorough. Everything was great. Read Less
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05/15/2018
My experience with "Mr. Cooper" mortgage during the process to re-finance my rental was pleasent. The staff at Mr. Cooper Read More were always polite, informative, complete, and serviced my loan in a very timely fashion. The "e-doc" process was very convenient and saved time and effort. Interest rates and other fees were all competitively priced. I did not have to shop around. Thank you. Read Less