Jeff's Story

Everything about buying my new home with Mr. Cooper was very easy and very successful. I was already a Mr. Cooper customer thanks to my son, Jason. He’s a loan officer with Mr. Cooper, and he can be pretty persuasive…at least for me.

Even though I am literally part of the Mr. Cooper family, I still wanted to shop around and make sure I was getting the best deal. I was also in a real time crunch. My fiancé and I were renting a house, and we really didn’t want to renew the lease. I needed to work with a company that would offer me a great deal and make everything happen as quickly as possible.

I am so glad we chose Mr. Cooper. It was immediately obvious that everyone at your company — my son included — was doing everything they could to make the process quick and smooth. Plus we saved a ton of money thanks to Zero Dollar Move. Not only was the move completely paid for, it was also the easiest move I’ve ever had.

Thank you all again. I really couldn’t be happier with how everything went.

Actual customer experience. Results not typical. Your results will vary and you may not have similar results.
To qualify for a Zero Dollar Move (ZDM) customers must prequalify for a new Mr. Cooper purchase loan by August 31, 2023 and the loan must close by September 30, 2023. ZDM available only for local moves (single destination within 50 miles of the zip code of the property address on file with Mr. Cooper). ZDM are arranged/provided by Bellhop, Inc. or its subsidiaries/affiliates. Mr. Cooper is not responsible of liable for any conduct of Bellhop. You are not required to use ZDM or Bellhop or obtain a mortgage. ZDM require 7-21 days advance notice of move date. ZDM not available in all areas. No substitutions. Other limitations apply. Terms and conditions of offer move may change at any time. See full terms and conditions at mrcooper.com/zerodollarmove

Adrienne’s Story

THANK YOU. Thank you. Thank you!

Refinancing with Mr. Cooper not only helped me afford to send my son to college, it also allowed me to pursue my own dreams as well. With the extra money I save every month, I’ve been able to cut back at work and go back to school. I’m working toward my teacher certification so I can teach middle school.

I truly cannot thank my Mortgage Professional, Rebekah, enough for making this happen.

It was immediately clear to me that I wasn’t just another number or another customer to her. She took the time to explain my options in detail and found a way to save me money every month.

She made a new life possible for me and my family, and for that I am truly, truly thankful.

Actual customer experience. Results not typical. Your results will vary and you may not have similar results.
By refinancing your existing mortgage, your total finance charges may be higher over the life of the loan.

Jill's Story

I just wanted to send a quick note to say how thankful I am to Josh and the entire team at Mr. Cooper for helping me buy my new home. Without them—and without the Mr. Cooper Close On Time Guarantee—I don’t think I would be in my home today.

Let me back up a bit. I’ve actually been a Mr. Cooper customer for years. When I started thinking about moving last year, I thought: Well, why not go with a company who already knows who I am?

I’m so glad I did.

From the very beginning, Josh helped me understand all the costs I could expect, what rate I might be able to get on my new mortgage, and how to keep the process moving forward. Pretty soon I found a house I wanted to put an offer on, but I got nervous when I found there were a multiple bids. I immediately called Josh and asked him what I could do to get in the front of the pack. That’s when he told me about the Close On Time Guarantee. I knew right away that this would give me the edge I needed.

I put in my offer on a Wednesday and by that Friday they’d accepted. Exactly 21 days later my loan closed, as promised.

The entire process was so easy. I could track my loan on the Mr. Cooper app and website. And I signed all the documents electronically so there wasn’t a mountain of paperwork. I’m not a techy or anything, but it was all very easy to follow.

I really can’t thank Josh and everyone at Mr. Cooper enough. Not only was it a great experience for me, my Realtor was so impressed she asked if she could refer her other customers to Josh and Mr. Cooper. And this past spring when my sister told me that she’d decided to buy a house, I told her she’d be a fool not to go with Mr. Cooper.

Thanks again. I love my new house (it has a driveway!), and I don’t think I would be here if it weren’t for you.

Actual customer experience. Results not typical. Your results will vary and you may not have similar results.
*Mr. Cooper will issue a check equal to the first month’s principal and interest payment. Customer is still responsible for making all scheduled loan payments. The Mr. Cooper® Close On Time Guarantee is subject to important terms and conditions.
See full terms and conditions at: www.mrcooper.com/buy/home_loan?internal_ref=buy_overview_close_on_time_guarantee_read_more&web_keyword=buy_home_loan