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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Thank you both for your help refinancing my loan. I have come to expect amazing service from Mr. Cooper and you two exemplify these very high standards. I will be in touch to ask for your help with refinancing another property that is currently financed with a different lender. Thank you again!

Dawn O.

I wanted to reach out to say that my experience with Mr. Cooper was very positive. Keri and Rita were excellent. They answered all my questions and made the process very easy. My wife and I were very surprised on how easy this process was given how hard the initial process was 12 years ago. We greatly appreciate the exemplary customer service. Thank you!

Josh D.

Daniel and Kim were awesome throughout the loan process! They made my refinancing experience simple, easy and fast. I would recommend Mr. Cooper to anyone who would like efficient, friendly service. So glad I made the call!

Janel B.

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32 Reviews

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11/30/2018
There simply are no superlatives sufficient to thank you for your fantastic service due to my personal situation, you and Read More Angelica took what turned out to be an extremely challenging refinance my house and successfully navigated me through the process to a successful conclusion. In every single step, you proved to be friendly, patient, polite, knowledgeable, professional and consistently available to me. I can't remember the last company I dealt with that returned calls and emails in such a timely manner. Thank you so much for all you did for me and for all of your patience. You have been wonderful since day one, and you can be sure that if I know anyone looking for a loan they will have your name and number from me. Read Less
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05/01/2018
My Bride and I wish to THANK YOU VERY MUCH !! The two of you as well as the rest Read More of your Team made the refinancing of our Home such a very Simple and Fast process,, and from the comfort of our Home. We actually enjoyed the process as well as your friendly attitude and especially your patience with me and my 1000 questions. We hope that you will feel free to email us at anytime,, just to say Hey,, as we have not only refinanced our Home but gained a couple of friends in you along the way. Thanks Again !!! Read Less