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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

Sandy's Story

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Janie's Story

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374 Reviews

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11/08/2018
My Wife and I are very pleased with the process of our Re-Finance. Everyone at Mr. Cooper is Professional and Read More Cordial. E-mail with updates of Loan is the way to go. Smooth process the entire time. Read Less
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11/07/2018
Everyone was professional and helpful.
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11/07/2018
Quick, easy, convenient. Completed everything online, then they sent a person to our home with the paper documents for signatures. Very professional.
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11/07/2018
Everything was done professionally and quickly. Thank you
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11/06/2018
I was so nervous about the loan process. My concerns were eased because everyone was very professional and knowledgeable about Read More services and options that were available. Read Less
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11/06/2018
I had the Best experience with Mr. Cooper . Every one that I had contact with during my refinance was Read More very professional and easy to deal with. The whole thing took less than a month and went off with out a hitch . Thanks to ALL! Read Less
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11/06/2018
All individuals were highly professional and very effective. Process was completed with minimal stress.
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11/05/2018
There was an issue in how my escrow was calculated, but the team is working to get it resolved. Great Read More customer service, they were professional, and attentive. Read Less
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