WHAT OUR CUSTOMERS HAVE TO SAY


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Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Katherine & Conner’s Story

Just writing a quick note to thank everyone there at Mr. Cooper for helping us…

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Jeff's Story

Everything about buying my new home with Mr. Cooper was very easy and…

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Adrienne’s Story

Refinancing with Mr. Cooper not only helped me afford to send my son to…

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08/18/2018
I just wanted to take the opportunity to tell you how great my experience has been with Tucker and LorenaRead More throughout my refinancing process. Tucker was so helpful in explaining all of my options and helping me understand the terminology, as well as weighing out the cost and benefit of all of my options. He and Lorena walked me through the entire process and were always available to answer my questions. Lorena went above and beyond to help get all of the needed documents to close on time. These two are invaluable assets to your company and customers! Read Less
05/26/2018
We just want to take this opportunity to let you know how much Henry and I appreciate the way Mr.Read More Frank and Mr. Tucker helped us through the refinancing process of our home. We recently closed on the transaction and the courtesy and commitment they showed, helped us to navigate through what could have been a stressful journey. Both Frank and Tucker were professional, friendly and reassuring. We were informed every step of the way as to what was needed, what was received and the status of our refinance. Whenever we called with a question and they were not available, the called was promptly returned. Henry and I felt it was important for you to know that these men created an atmosphere of calmness. So often people are so quick to complain if they receive bad service, yet when they receive good service, they say nothing. So to change that paradigm, we are sending you this note to let you know that we commend both men for a job well done. We truly appreciate the exemplary services that were rendered by two professionals who represent Mr. Cooper. Read Less