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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

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374 Reviews

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08/01/2018
To be a little more solvent, I needed to pay off some high-interest loans that I had, so I refinanced Read More with Mr. Cooper. The reps were great and they followed up on everything. The customer service of Ryan and Cathy, the reps who handled the process, was very good and reliable. When I called and they weren't available, they called me back within the hour and that was great. Since I refinanced with Mr. Cooper, I had less stress. Read Less
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05/15/2018
I could not asked for better aid during the process, everyone I dealt with was excellent and dedicated to doing Read More their best in my stead. Read Less