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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

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403 Reviews

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10/20/2018
I received a flyer from Mr. Cooper that said I would go for a cash-out refi so they acquired my Read More previous loan from [another company]. I've worked in the financial services industry for over 30 days and I cannot be more impressed with Mr. Cooper's staff's friendliness and knowledge from the first to my last phone call. I was also impressed with the process for getting the application documents to them, their responsiveness and timeliness. They were absolutely first-class professionals. I combined the first and second mortgage into one and saved significantly on the interest rate. I was able to do a little bit of cash-out to help finance some college class. So, I benefited tremendously from Mr. Cooper. I would highly recommend their services. Read Less
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10/03/2018
Superb service, immediate email response, very easy and user-friendly document collection system. Hassle free and all staff extremely helpful!
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09/25/2018
Helpful respectful & responsive
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09/24/2018
The Mr. Cooper team was great to work with! Very professional and responsive. I am a full time realtor and Read More have worked with many companies. I would highly recommend Mr. Cooper. Read Less
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07/26/2018
Mr Cooper was very professional, efficient and responsive from the beginning of process to the end. We already had our Read More loan with them and when we started looking into refinancing we decided to go with them after reviewing other companies because of their service and consideration of our needs and goals with our refinancing. Can't say enough of their professional staff from beginning to end. Great Job Mr. Cooper!! Read Less