WHAT OUR CUSTOMERS HAVE TO SAY


Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper
Ashanti's testimonial for Mr. Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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Ashanti's Story

OK, so, let me just say that this darn loan has caused me MUCH grief…

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06/12/2019
Hello Christopher. I don’t often take the time out to write these letters (unfortunately) but today I had to informRead More you about what a great experience I had this time around refinancing my home. The improvements made within the system such as Loan Tracker are very efficient and all the people I dealt with were always pleasant and got the job done. Especially my go to man Dan, can’t say enough about this guy. His personality and experience make him a true asset to your company. I run a family owned business that’s been around over 50 yrs and people like Dan are who I choose to surround myself with. There was not one problem or obstacle that I don’t think he could not handle. I’m looking for an investment property at the moment and when I find what I’m searching for I wouldn’t hesitate to use the same people, including Xuan as well she was just as efficient and pleasant as Dan. Just felt you should know I always like when customers give me their feedback. Read Less
05/03/2019
Justin. Thank you and all who worked on our refi. The Lord has definitely blessed my wife and I andRead More I am sure others have been blessed also. Should anybody ask me about refinancing, I will definitely send them your way. Read Less
03/29/2019
I am writing to commend Kenya for her excellent customer service. We just recently closed on a refinance with Mr.Read More Cooper and Kenya was easy to work with as well as always helpful and patient whenever I had a question regarding the process or the loan. It was a pleasure to work with her and I would recommend Mr. Cooper to anyone looking for a home loan or refi. Read Less
03/26/2019
I would hereby like to compliment one of your employees, Patti, Loan Processor for the exceptional/excellent service customer service sheRead More provided me during my refinancing process with Mr. Cooper. Ms. Patti walked me through the entire process from the beginning to the end. Patti coordinated with me by email and phone to ensure that I provided all the documents needed to finalize the refinancing. This type of expertise and commitment to the highest level of customer’s satisfaction must be acknowledged. Such a commitment to great customer service is to be commended. Read Less
08/30/2018
I know excellence when I see it. Working with Adam, during my recent Mr. Cooper refinance was a testament toRead More this. Every question competently answered, reliable beyond belief, and client satisfaction were above the mark throughout the process. I actually enjoyed the process, which came as a surprise to me, because I knew Adam had my back. The process was timely, painless, and I know that I'm financially ahead because of it. I would work with Adam and Mr. Cooper again without a doubt. Thank you for providing such a thoughtful, engaging, and knowledgeable sales team lead/mortgage professional. Read Less


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