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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

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403 Reviews

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11/08/2018
Chip made the experience just wonderful, and stress free! Loved working with him!
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11/08/2018
EVERYONE I WORKED WITH WAS PLEASANT AND EFFICIENT, WAS A VERY PLEASANT EXPERIENCE
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11/08/2018
These gentlemen made our refinancing super easy and an enjoyable experience. They exceeded our expectations!
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11/07/2018
Very good experience. Would recommend
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11/06/2018
I had the Best experience with Mr. Cooper . Every one that I had contact with during my refinance was Read More very professional and easy to deal with. The whole thing took less than a month and went off with out a hitch . Thanks to ALL! Read Less
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11/06/2018
Rosio was an amazing loan officer & we couldn't be happier with our experience with Mr Cooper!
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11/01/2018
Mr. Cooper bought out our existing mortgage and we had a second that we wanted to wrap together. We thought Read More that since they already had our loan, it'd probably be an easier process through them. I had a late call and even though it wasn't the typical business hour, they accommodated everything I needed and got back to me right away. It was a smooth transaction and the process didn't seem long at all. We've refinanced in the past before and this was painless. All in all, I was very happy with the whole experience and looking back, I'd do it again. Read Less
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10/09/2018
Mr Cooper gave me the best mortgage experience that I've had. They purchased my previous mortgage and I refinanced with Read More them. Their reps were great and it was easy to correspond with them via email. That was a nice change since it was hard for me to do everything over the phone. The guidance they gave me was also good and working with them gave me the ability to get out of my credit card debt much quicker. Read Less
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