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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

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403 Reviews

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11/08/2018
This process was quick and easy. Every person I was in contact with was amazing and awesome.
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11/07/2018
Quick, easy, convenient. Completed everything online, then they sent a person to our home with the paper documents for signatures. Very professional.
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11/07/2018
Everything was done professionally and quickly. Thank you
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11/06/2018
I was extremely happy with my refinance. Everything went smooth, I really liked the online feature of signing all my Read More docs no need to sign and fax back. The online Loan information of the status of my loan and all the information that it listed helped me understand what steps were next and I was able to upload very easily the very few documents requested. Staff was very friendly and answered all my questions very quickly. It was nice that the notary public came to my house to sign my closing docs no need to drive anywhere. I am extremely happy with Mr. Cooper and have recommended your company to my friends. Thank you so much! Read Less
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11/06/2018
Quick and easy
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11/06/2018
Could not be happier,the process could not have went any better.Everything went smooth and quick,very satisfied.
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11/05/2018
The process was was easy and quick to get a refinance/cash out. The loan processor was thorough and always kept Read More us updated on the loan process. Read Less
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10/28/2018
I had a ... loan that was bought by Mr. Cooper. I needed to refinance and I decided to Read More try them first before I look for somebody else. I needed money to put the payment down on a new house that I'm buying. Mr. Cooper's reps helped me out with everything very quickly. They were great. The only thing is I was too excited to get the mortgage, so I didn't shop around. Then I found out that their interest was a little higher than I was supposed to get. I could get it at 4.6 or 4.8, but I came out to 5.6. But besides that, everything went fine and I got the money so I can buy the house I wanted. Read Less
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