WHAT OUR CUSTOMERS HAVE TO SAY


Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper
Ashanti's testimonial for Mr. Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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Ashanti's Story

OK, so, let me just say that this darn loan has caused me MUCH grief…

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09/16/2019
I just wanted to take the time to send my thanks to Mr. Cooper and especially Michael for helping meRead More re-finance my loan with your company. In today's world not enough "good" things are said when people help people. We all too often are quick to say how bad someone or something is so I wanted to be certain my message got across to Mr. Cooper. Michael was very quick to reply to my inquiry and worked efficiently and swiftly to provide me with all my options. His efforts allowed me to lock in at the absolute low point of the market and I could not be any happier. Cassandra was the processor and she was also right on top of her part and got the necessary paperwork and signatures to get this done. She worked closely with me to get the underwriter the information that they required. She pulled together the closing quickly and it went off without a hitch. I hope Mr. Cooper appreciates having people like this representing their company. Please have a great day! Read Less
09/07/2019
At first we were planning to refi with our friend who is a broker and realtor. When I called Mr.Read More Cooper the first time, I got transferred to Mike. His knowledge, expertise, politeness, and just spending time explaining in detail the refi process made my decision to refinance with Mr. Cooper instead. He is so amazing at what he does. David our loan processor, is amazing as well with his communication with us and his knowledge in the loan industry. I highly appreciate the training you did with them. Not every mortgage company has associates like Mike and David who are very passionate at what they do. Please acknowledge them for their hard work and dedication. They deserve it! Thank you! Read Less
07/22/2019
Thank you to everyone for getting my refinance closed. I am saving money each month and that is great newsRead More for me. I will be sending Mr. Cooper more business. Read Less
06/28/2019
Shallica, THANK YOU, THANK YOU, THANK YOU!!! I cannot tell you how much I appreciate your diligence, work and tirelessRead More hours on this. Some days it felt like we’d never see this day. Anyway, I want you (and your leader/co-worker team) to know that we did notice and do appreciate every hour (the many hours!!!!) that you spent with us through this process. THANK YOU!!!!! Read Less
06/25/2019
Hi Shawn. I would like to personally thank you for the outstanding service you provided throughout the process. I wasRead More so impressed with how ‘easy’ and stress free the process was. Read Less
06/23/2019
Hello Dean. I was cleaning up around the house and found the nice card you sent to me and IRead More wanted to let you know how much I appreciate you in getting me into my new home. Things are going pretty well. I have furniture and everything now! I would not be here without you. Thank you again. Read Less
06/06/2019
Hugo/Elizabeth. We would like to extend a well deserved thank you to both of you for all your help overRead More the past several weeks. The communication and follow up were outstanding throughout. We love the new house and enjoy being customers of Mr. Cooper. Read Less
06/06/2019
Hi Rod. I just gave you a huge kudos on my FB page with your information! You’ve been so awesomeRead More to work with that I’m using my social media to create a win win! I hope you get lots of business and my friends and family get a better deal! Many, many thanks. Read Less
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