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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

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374 Reviews

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11/06/2018
it was good ; closing officer kept me informed and was seemless.
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11/05/2018
Just wanted to say thanks for a smooth transaction in our recent refi loan. Everything was seamless and on time. Read More Loan officers stayed on top of things and communicative throughout the process. Good job! Read Less
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07/25/2018
The reps I interacted with were very nice and professional. Refinancing our loan was a seamless process. We have fewer Read More bills every month because I paid off high-interest credit cards. I'd recommend Mr. Cooper. Read Less
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06/20/2018
Had no problems
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05/21/2018
My refi process was seamless and fast. Thanks Mr. Cooper staff
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05/16/2018
This was a refinance of my original mortgage with Mr. Cooper. I was very pleased with the simplicity of the process.
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05/15/2018
My experience with "Mr. Cooper" mortgage during the process to re-finance my rental was pleasent. The staff at Mr. Cooper Read More were always polite, informative, complete, and serviced my loan in a very timely fashion. The "e-doc" process was very convenient and saved time and effort. Interest rates and other fees were all competitively priced. I did not have to shop around. Thank you. Read Less
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05/07/2018
I had a loan with a different company and it was transferred to Mr. Cooper. I was their customer for Read More many years and then recently, I wanted to take advantage of the HARP program and better interest rates. I started putting out requests through various channels and thought I'd give Mr. Cooper an opportunity to meet or beat those existing offers. And they did really well in beating the offers that I had from other lenders, so did a refinance with them. It was very fast and efficient, and really beyond expectations at every level. I hadn't done a refinance in a long time, so I suppose some of that is the industry's advancing technology, but it was seamless and perfect as I could hope for. Read Less