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WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

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374 Reviews

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11/10/2018
It was a very smooth process. It went through fast. I would let anyone who is looking into needing a Read More loan to go with Mr. Cooper. Read Less
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11/08/2018
My Wife and I are very pleased with the process of our Re-Finance. Everyone at Mr. Cooper is Professional and Read More Cordial. E-mail with updates of Loan is the way to go. Smooth process the entire time. Read Less
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11/08/2018
Very easy to work with. Made the process very smooth.
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11/06/2018
I can not see how your service can be improved. Every conatact I had refinancing my loan went so smooth Read More that I can say it has never been that good in the past with other lenders. Thank you. Read Less
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11/06/2018
I was extremely happy with my refinance. Everything went smooth, I really liked the online feature of signing all my Read More docs no need to sign and fax back. The online Loan information of the status of my loan and all the information that it listed helped me understand what steps were next and I was able to upload very easily the very few documents requested. Staff was very friendly and answered all my questions very quickly. It was nice that the notary public came to my house to sign my closing docs no need to drive anywhere. I am extremely happy with Mr. Cooper and have recommended your company to my friends. Thank you so much! Read Less
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11/06/2018
Our refinance went very smoothly and we felt the communication was excellent. The process was simple and much easier than expected.
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11/06/2018
In refinancing my home every thing went so smooth, no problems at all.
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11/06/2018
Could not be happier,the process could not have went any better.Everything went smooth and quick,very satisfied.
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