WHAT OUR CUSTOMERS HAVE TO SAY


Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper
Ashanti's testimonial for Mr. Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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Ashanti's Story

OK, so, let me just say that this darn loan has caused me MUCH grief…

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09/24/2019
I would like to thank Shawn for all the help he gave me on getting this loan approved. He isRead More very professional in his line of work. Also a big thank you to James for helping me on my loan. These are two very good employees that work with Mr. Cooper. They went above and beyond on helping me with this loan. Thank you all very much. Read Less
09/20/2019
Just wanted to mention that Robert really really rocked customer service today. He zoomed in and gave me exactly whatRead More I wanted in near zero time. I think he is the first Mortgage Professional at Mr. Coper that I have spoken with, so what a great first impression. I work for a large Software Company and can only hope that we can be so good with customers. Read Less
07/09/2019
Hello Alison. I wanted to reach out to tell you how GREAT Kathy is. I was scared to refinance myRead More mortgage because it is something I have never done before. Kathy really went above and beyond to explain how things work. She really helped me understand how the process was throughout the whole loan process. I can’t thank her enough for just being so patient with me and talking to me like a person. She is so genuine and the customer service is Fantastic! I wanted you to know, she is awesome and can really teach others how it is done. Thank you so much for taking the time to read this and she is AWESOME! Read Less
06/25/2019
Hi Shawn. I would like to personally thank you for the outstanding service you provided throughout the process. I wasRead More so impressed with how ‘easy’ and stress free the process was. Read Less
06/19/2019
Dear Jay Bray. I received your correspondence and I'd like to say, "It has been a true adventure purchasing, andRead More finally paying off a mortgage." This milestone has been shared with friends and family. Your services were flawless and your responses were swift. I would recommend Mr. Cooper to all who would listen. Read Less
06/06/2019
Hi Rod. I just gave you a huge kudos on my FB page with your information! You’ve been so awesomeRead More to work with that I’m using my social media to create a win win! I hope you get lots of business and my friends and family get a better deal! Many, many thanks. Read Less
05/29/2019
Dear JJ and Shallica. Just a note to thank you for going above and beyond for us to settle thisRead More afternoon! We are forever grateful to you both from the creative financing plan to the endless paperwork requirements and finally to the miracle of getting funding! You both were great and we will always be thankful for you both. Read Less
05/21/2019
I would like to extend KUDOS to James and Daniel on all their efforts and hard work getting me refinanced.Read More Their service was beyond top notch! Even when things seemed impossible they exhausted all resources to get the job done, and showed true dedication to the love of their job. I know the many calls and messages isn't easy, but these two made everything smooth and stress free. I can truly state that I am a Mr. Cooper client for life (well 30 years for sure :))Thank you again for all the hard work, time and efforts, know that you made someone's DREAM!!!:) Read Less


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