I just wanted to send a note with how pleased I was with the service and attention I got from both John and Scott during my refinance process. The entire process was far easier than I thought it would be and both John and Scott were extremely helpful and timely in their responses. I’m extremely pleased this went as well as it did and both of them should be commended for their work. I truly appreciate how all of you have stepped up since our original hiccup last year. Mr. Cooper has really redeemed themselves in my book. Many thanks!