WHAT OUR CUSTOMERS HAVE TO SAY


Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper
Ashanti's testimonial for Mr. Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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Ashanti's Story

OK, so, let me just say that this darn loan has caused me MUCH grief…

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07/22/2019
Thank you to everyone for getting my refinance closed. I am saving money each month and that is great newsRead More for me. I will be sending Mr. Cooper more business. Read Less
06/28/2019
Shallica, THANK YOU, THANK YOU, THANK YOU!!! I cannot tell you how much I appreciate your diligence, work and tirelessRead More hours on this. Some days it felt like we’d never see this day. Anyway, I want you (and your leader/co-worker team) to know that we did notice and do appreciate every hour (the many hours!!!!) that you spent with us through this process. THANK YOU!!!!! Read Less
06/25/2019
Hi Shawn. I would like to personally thank you for the outstanding service you provided throughout the process. I wasRead More so impressed with how ‘easy’ and stress free the process was. Read Less
06/23/2019
Hello Dean. I was cleaning up around the house and found the nice card you sent to me and IRead More wanted to let you know how much I appreciate you in getting me into my new home. Things are going pretty well. I have furniture and everything now! I would not be here without you. Thank you again. Read Less
06/06/2019
Hugo/Elizabeth. We would like to extend a well deserved thank you to both of you for all your help overRead More the past several weeks. The communication and follow up were outstanding throughout. We love the new house and enjoy being customers of Mr. Cooper. Read Less
06/06/2019
Hi Rod. I just gave you a huge kudos on my FB page with your information! You’ve been so awesomeRead More to work with that I’m using my social media to create a win win! I hope you get lots of business and my friends and family get a better deal! Many, many thanks. Read Less
05/29/2019
Thank you Shawn for making our experience pleasant!!! We love our new home. 😊🏡 Thanks again.
05/06/2019
Good afternoon. I want to share our short story and thank you for the wonderful assistance we received with ShawnRead More and Lisa from Mr. Cooper. Our mortgage and settlement situation were not the typical experience. Our new home was hit with a violation during the inspection phase which substantially delayed our closing. We were required to completely shut down the mortgage application for a lengthy period of time. Shawn and Lisa assured us that the process was on hold and we would not lose the progress we had made so far. Throughout the delay Lisa routinely checked in with us and we were grateful for that. When we crossed the major hurdle of our Septic Repair, it was then time to rapidly close out the transaction. Shawn promptly secured us our loan rate and Lisa then resumed under writing. We required a few additional documents which Lisa asked us to obtain and closed up our loan process. Without their help throughout this lengthy process, and Lisa and Shawn’s calm reassurance over the phone, I am confident to say that my wife and I could not have made it to the end. Thank you Mr. Cooper and the team. Read Less