Payments Support

Payments Support

Overview

Whether you’re looking for convenient ways to submit payments without fees or you want to automate your payments to save time, we’re here to make it easy. View our complete list of fees.

Frequently Asked Questions

Setting up AutoPay is quick, easy, and free. All you need to do is select a payment amount, bank account, and payment date, and we’ll deduct your payment on the same day every month.

We accept payments from checking, saving, and money market accounts, as well as checks, money orders, and cashier’s checks. Payments can be made many different ways.


Note: We do not accept debit or credit card payments at this time.

If you’re a Mr. Cooper customer, you can request one through your online account.

  • Depending on your loan, you may be eligible for an instant payoff quote.
  • Otherwise, we will send your payoff quote by the delivery method you select within the timeframe provided.

If you’re a third party acting on behalf of a Mr. Cooper customer, and the customer has already completed our third-party authorization form, you can request a third-party quote .

Your grace period is a set number of days after your contractual due date when we’ll still accept your payment without charging a late fee. The number of days is outlined in your Note.

Payments are considered late, and late fees are assessed, at midnight when your grace period ends and are calculated as outlined in your Note.

  • If you think you may not be able to make your payment on time, please call us and let us know.

(Reminder: AutoPay helps prevent late fees!)