NOTICE: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS BELOW, DO NOT ACCESS THIS SITE, OR ANY PAGES THEREOF.
The Mr. Cooper website includes various Web pages operated or maintained by Mr. Cooper and its subsidiaries (collectively, the "Mr. Cooper Websites").
copyrights and trademarks
All of the pages and screens on the Mr. Cooper Websites are owned and controlled by Mr. Cooper, except as otherwise expressly stated, and are protected by U.S. copyright laws. The Mr. Cooper logo is a service mark of Mr. Cooper. Helping You Achieve More is a registered service mark of Mr. Cooper. Other featured words used on the Mr. Cooper Websites to identify the source of goods and services are trademarks and service marks owned by Mr. Cooper or owned by third parties. You may not use, copy, display, distribute, modify, or reproduce any of the trademarks or service marks found on the Mr. Cooper Websites except as authorized in this paragraph or pursuant to a written license agreement.
web content and materials
The information maintained on the Mr. Cooper Websites and Mobile Apps is to provide users with information about Mr. Cooper's products and services and is directed at, and made available to, persons in the United States only. Through your use of the Mr. Cooper Websites and Mobile Apps, you represent and warrant that you are not located in any European Union jurisdiction. You agree that we may take active steps to prohibit the access to Mr. Cooper Websites and Mobile Apps by users located in the European Union. The information and material maintained on the Mr. Cooper Websites and Mobile Apps is subject to change without notice. Not all of the products or services described on the Mr. Cooper Websites and Mobile Apps are available in all geographic areas. Your eligibility for particular products or services is subject to final determination by and the approval of Mr. Cooper. No solicitation is made by Mr. Cooper to any person to use any information, materials, products or services in any jurisdiction where the provision of such information, materials, products and services is prohibited by law. These terms and conditions are intended to supplement the information contained in "Important Legal Notices"; however, in the event of contradiction or inconsistency, the provisions and/or terms hereof shall supersede and govern.
electronic documents (paperless)
Paperless is the convenient way to receive all your account related documents and messages. By registering for Paperless, you agree to receive account communications electronically by email. This includes, but is not limited to:
• Notifications that statements are ready to be viewed or downloaded by signing into your Mr. Cooper online account
• Statement notifications include billing, escrow, year-end tax statements, etc.
• Modification-related documents
• Notices and letters regarding your account
There is no fee to enroll in Paperless. You may cancel at any time and go back to receiving communications via the U.S. Postal Service. To cancel, sign into your account online. Look for "Settings," click "Communication Settings," and select "Paperless" to change your preference. Or you may call Customer Service at 833-685-2565. It may take up to one billing cycle for changes to your Paperless preference to become effective.
In order to receive Paperless and access your documents electronically, you must have:
• A valid email address
• Adobe Acrobat Reader software 6.0 or higher
• One of the compatible operating systems below:
If accessing documents from a desktop computer:
• Microsoft Windows XP
• Microsoft Windows Vista
• Mac OS X
If accessing documents from a mobile device:
• iOS 6 or newer
• Android 2.0 or newer
• Blackberry OS 5.0 or newer
cellular phone contact policy
By providing us with a telephone number for a mobile device, including a number that you later convert to a mobile device number, you are expressly consenting to receiving communications—including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system—from us and our affiliates and agents at that number, about any product or services offered by Mr. Cooper or its affiliates. This express consent applies to each such telephone number that you provide to us now or in the future. Calls and messages may incur access fees from your mobile services provider. You understand that you need not provide this consent as a condition of obtaining goods or services from Mr. Cooper, and that you may decline to provide or revoke your consent at any time.
mobile terms and conditions
Mr Cooper Alerts
Receive special text offers and deals from Mr. Cooper Alerts through your mobile device. Text JOIN to 266737 to receive 4 text messages per month. Message and data rates may apply.
By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
By signing up, you are confirming you are over the age of 13.
Text STOP to 266737 to stop receiving Mr Cooper Alerts messages from Mr. Cooper (you will receive a confirmation text).
For additional information, text HELP to 266737 or contact firstname.lastname@example.org or 866-665-2783.
Supported carriers are:
AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush.
T-Mobile is not liable for delayed or undelivered messages.
no unlawful or prohibited use
As a condition of your use of the Mr. Cooper Websites, you warrant to Mr. Cooper that you will not use the Mr. Cooper Websites for any purpose that is unlawful or prohibited by the applicable terms, conditions, and notices. You may not use the Mr. Cooper Websites in any manner that could damage, disable, overburden, or impair the Mr. Cooper Websites or interfere with any other party's use and enjoyment of the Mr. Cooper Websites. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Mr. Cooper Websites.
Mr. Cooper does not claim ownership of the materials you provide to Mr. Cooper (including feedback and suggestions) or post, upload, input, or submit to any Mr. Cooper Website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing, or submitting your Submissions, you are granting Mr. Cooper, its affiliated companies, and necessary sublicensees permission to use your Submissions in connection with the operation of their Internet businesses, including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submissions. Please note that specific terms and conditions provided on the web page describing a particular feature or offer, may supersede this provision. Any information and documents you submit in support of a Mr. Cooper loan application will be available to view and potentially download or print by any co-borrowers listed on the application.
THE INFORMATION AND MATERIALS CONTAINED IN MR. COOPER WEBSITES, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS ARE PROVIDED "AS IS." MR. COOPER DOES NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIALS AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESS OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, FITNESS FOR ANY PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH THE INFORMATION AND MATERIALS.
limitation of liability
IN NO EVENT WILL MR. COOPER BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES (WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) TO THE USER AND/OR ANY THIRD PARTY, ARISING IN CONNECTION WITH THIS SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF MR. COOPER, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES. The user's access to and use of the Mr. Cooper Websites, and the terms of this disclaimer are governed by all applicable Federal laws and the laws of the state of Texas; and the user agrees that venue shall be located in Dallas County, Texas.