Mr. Cooper is now part of Rocket Mortgage.

Loan transferred or already using Rocket?

Your loan hasn't changed — only where you manage it online. Sign in to continue managing your loan.

We're here to help.
Paid-off loan or no online access?

If your loan was paid off before February 2026, it may not be accessible online. Contact us and we'll help you find the information you need.

Call Client Support
(800) 4-ROCKET
Mon-Fri, 8:30 am - 9 pm ET
Sat, 9 am - 4 pm ET

Considering refinancing or purchasing a new home?

Frequently Asked Questions

Why is Mr. Cooper going away?
Mr. Cooper joined Rocket Mortgage. mrcooper.com has been retired — your loan terms haven't changed, only where you go online.
Why can't I log in anymore?
The Mr. Cooper site and app are no longer available. Sign in or create a Rocket account to manage your loan going forward.
Do I need a Rocket account?
Yes, if your loan moved to Rocket — it replaces your Mr. Cooper account.
Who services my loan now?
Rocket Mortgage. Your loan number and payment details stayed the same.
How do I access my tax documents (1098)?
Access your 1098 online through your Rocket account. If you're unable to find it, please call our Client Support team.
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Licensed in 50 states. For additional information please visit www.rocketmortgage.com.