Requesting a Payoff Quote
Who Can Request
- You can authorize a third party to request a payoff quote on your behalf online.
How to Request Online
You can request a payoff quote through your online account.
- Depending on your loan, you may be eligible for an instant payoff quote.
- Otherwise, we will send your payoff quote by the delivery method you select within the timeframe provided.
Third Parties Acting on Behalf of a Mr. Cooper Customer:
How to Request by Phone or Mail
- Phone: Call us at 833-685-2567.
- Mail: Send us a short letter stating that you’d like a payoff quote.
Be sure to include:
- your loan number;
- the address of the property; and
- all of your most up-to-date contact information.
Send it to:
Attn: Payoff Department
800 State Highway 121 Bypass
Lewisville, TX 75067
- Additional expedited delivery fees of up to $25 may apply to each payoff quote sent via web.
Feel free to contact us for clarification of applicable fees before requesting your quote.