Sign in to your online account to view your statement as soon as it’s available. If you had a workout or modification plan with your prior servicer, we’ll continue it. Just allow us up to 30 days from your transfer date to get all of the account information.

It is very common for mortgage loans to be sold between servicers. Hundreds of thousands of loans change hands in this way every year. At Mr. Cooper, we’re determined to set a new industry standard for personal attention and customer satisfaction. We’ll do everything possible to make...

A short sale can allow you to sell your home for less than you owe on the mortgage, pending investor approval. If you want to pursue a short sale, have your real estate agent open a case at equator.com and upload the Third Party Authorization Form to start the review process.

Looking to sell your home fast and at a competitive price? An experienced agent who knows your area, prices homes wel... A short sale can allow you to sell your home for less than you owe on the mortgage, pending investor approval.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

All you need is your loan number, Social Security Number, and property ZIP code to create your account. Then you can download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere. Transfer customers: You can use your new Mr. Cooper loan numbe...

Consult with your real estate agent to learn what could help your offer stand out. 1. Accept the Offer. If they accept your offer, it’s time to move on to the next step. 2. Reject the Offer. If they reject your offer, you can try to submit another offer or move on to another home. 3....

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date. other important information.

As the largest servicer in America, we’re committed to giving you a first-class experience—starting with your transfer. Our goal is to make this transition as easy and stress-free as possible. There will be no late payment fees for 60 days from your transfer date.

Setting up AutoPay is quick, easy, and free. All you need to do is choose a payment frequency—Monthly or Biweekly—and complete the online form; we’ll automatically deduct the payments going forward. What forms of payment do you accept?