If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

To find the username for your online account, visit the Forgot Your Username page. If you also need to reset the password, you can visit the Forgot Your Password page. What if I have more than one loan? It’s easy to toggle between your loans. Just use the handy loan switcher feature ...

If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan number a...

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

Learn how to set up, change, or cancel AutoPay for your mortgage or home equity loan with Mr Cooper. Find out how to handle unexpected changes to your automatic payment amount and get notified in advance.

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date. other important information.

You've had a recent change of address. You were recently transferred to us from another mortgage servicer. Your account is enrolled in Paperless statements. The account is in a state of bankruptcy. You have attorney representation for a mortgage-related matter.

Change the payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately, unless there’s already a draft scheduled within the next 24 hours.

Learn how to set up, change, or cancel AutoPay for your mortgage or home equity loan with Mr Cooper. Find out how to handle unexpected changes to your automatic payment amount and get notified in advance.

Hundreds of thousands of loans change hands in this way every year. At Mr. Cooper, we’re determined to set a new industry standard for personal attention and customer satisfaction. We’ll do everything possible to make your transition smooth, simple, and transparent.