Account Help
Account Help
Credit CorrectionsWhen and how to request a credit correctionAvoiding Mortgage ScamsProvides red flags to help avoid mortgage scamsHow To Share Your Complaints and Get HelpProvides ways to contact Mr. Cooper to submit feedbackAuthorizing a Third PartyExplains how to authorize a third party on your accountVerification of Mortgage (VOM)Explains what it is and how to request itNotification of Deceased BorrowerExplains how to notify Mr. Cooper when a borrower is deceasedNotification of Divorce or Legal SeparationExplains how to notify Mr. Cooper of a divorce or legal separation where property is awardedRemoving a Spouse’s Name from the MortgageExplains how to request removal of a spouse’s name from the mortgageTransferring Ownership to Trust or Spouse/ChildrenExplains how to notify Mr. Cooper of ownership transferRequesting FHA/VA Case Number Transfer or ReleaseExplains how to request transfer of FHA/VA case numberMortgage RecastProvides definition, guidelines, and process for a mortgage recast