To find the username for your online account, visit the Forgot Your Username page. If you also need to reset the password, you can visit the Forgot Your Password page. What if I have more than one loan? It’s easy to toggle between your loans. Just use the handy loan switcher feature ...

To continue using your bank’s “Online Bill Pay” service, you will need to change the payee information to the following:

If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan number and...

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

You’ll need to notify your insurance company that your loan was transferred to us and that they’ll receive payments from us now. Give them your new loan number and have them update the mortgagee clause on your account to:

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date. other important information.

Why did my monthly payment change? An escrow analysis can raise or lower your monthly escrow payment for the upcoming year due to changes in your tax and insurance amounts. Read more. When is my payment considered late?

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Find out how to access previous statements, change affiliation, or verify payments. We found more than 100 results for your search. Learn how to resolve common problems with your year-end tax statements, s...

Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.