AutoPay Support

AutoPay Support

Autopay

AutoPay Setup

AutoPay is the easiest way to stay on top of your monthly payments. All you need to do is select a payment amount, bank account, and payment date, and we’ll deduct your payment on the same day every month.

Setting up AutoPay online is quick, easy, and free.

(You can also set up AutoPay by printing, completing, and mailing us this form.)

Once your AutoPay is set up, it’s easy to change your settings or cancel.

Please note that you need to cancel your AutoPay at least 24 hours before your next scheduled payment to stop it from being deducted.


AutoPay Changes

Will My AutoPay Amount Ever Change?

It can. Things like an escrow shortage, a change in your rate, or a loan modification can change what you owe each month.

If this happens, we’ll adjust your AutoPay deduction accordingly. We’ll send you a letter notifying you right away, and always before we make an AutoPay deduction in the new amount.

How Do I Change My AutoPay Settings?

If you decide you want to change the date, amount, or bank account you selected for your AutoPay, it’s easy. You can change your AutoPay settings online at any time. Your new settings will take effect immediately.


Holidays

Below are the U.S. holidays we observe. If your payment arrives on one of these days, we’ll post it to your account the next business day when we’re back in the office. But we’ll credit it for the day it arrives.

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day