AUTOPAY Support

Autopay Enrollment

AutoPay is the easiest way to stay on top of your monthly payments. All you need to do is select a payment amount, bank account, and payment date, and we'll deduct your payment on the same day every month.

Setting up AutoPay online is quick and easy.

(You can also set up AutoPay by printing, completing, and mailing us this formfor autopays (Opens a new window) .)

Once your AutoPay is set up, it's easy to change your settings or cancel.

Please note that you need to cancel your AutoPay at least 24 hours before your next scheduled payment to stop it from being deducted.


AutoPay Changes


WILL MY AUTOPAY AMOUNT EVER CHANGE?

It can. Things like a change in your rate, an escrow shortage or a loan modification can change what you owe each month.

If this happens, we'll adjust your AutoPay deduction accordingly. We'll send you a letter notifying you right away, and always before we make an AutoPay deduction in the new amount.


How do I change my AutoPay settings?

If you decide you want to change the date, amount, or bank account you selected for your AutoPay, it's easy. Just click hereto change autopay settings to cancel your existing AutoPay and set up a new one with the settings you want. Your new settings will take effect immediately.


Holidays

Below are the U.S. holidays we observe. If your payment arrives on one of these days we'll post it to your account the next business day when we're back in the office. But we'll credit it for the day it arrives.

New Year's Day
Martin Luther King Jr.'s Birthday
Presidents' Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

We do not currently observe Festivus, Whacking Day, National Donut Day, or National "Talk Like A Pirate Day." Sorry, matey.


Note: The form/s on this page require Adobe Reader software to view and print. You can get the software for free hereGet Adobe Reader.