Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers. Hundreds of thousands of loans change hands in this way every year.

No problem! You can use your old loan number to access your specific transfer information on our Welcome page.

Transfer customers: You can use your new Mr. Cooper loan number or the loan number you had with your previous servicer. How can I make my payments to Mr. Cooper? Whether you prefer to make payments by mail, phone, online, or automatically recurring, we’ve got you covered with mul...

Just allow us up to 30 days from your transfer date to get all of the account information. If you were in the middle of selling or refinancing your home when the transfer occurred, you can request a payoff quote once your information is in our system.

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date.

Learn how to pay off your mortgage with Mr. Cooper via wire transfer or certified funds. Find the account number, routi... All you need to do is choose a payment frequency—Monthly or Biweekly—and complete the online form; we’ll automatically deduct the payments going forward.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Transfer customers: You can use your new Mr. Cooper loan number or the loan number you had with your previous servicer. When will I receive my first monthly statement? We’ll send your first monthly statement within 30 days of your funding or transfer date.

Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries. If you want to transfer ownership of your property into a Trust or to your spouse / children, you’l... We found more than 100 results for your sear...

You can register to get access to your online account within 7 days of your official transfer date, or as soon as your loan application is approved. If you created an online account during the originations process, you can use that same information. Get started by signing in.