Requesting FHA/VA Case Number Transfer or Release
Mr. Cooper adheres to all guidance by FHA & VA when transferring case numbers and/or appraisals.
Here’s how to request the transfer of an FHA or VA case number from Mr. Cooper:
Download and complete the Case Transfer Request Form.
Obtain a signed letter from the borrower requesting the transfer.- The borrower letter must be signed by the borrower and must specifically ask for the case number to be transferred to the lender on the Case Transfer Request Form. A blanket copy of an authorization for verifications will not be sufficient.
Email the completed Case Transfer Request Form and signed letter to Underwriting.Support@MrCooper.com.
Note: Turnaround time is approximately 2 business days.
Note: The borrower must contact Mr. Cooper to cancel their loan application before the case number can be transferred.