As the largest servicer in America, we’re committed to giving you a first-class experience—starting with your transfer. Our goal is to make this transition as easy and stress-free as possible. There will be no late payment fees for 60 days from your transfer date.

Will the transfer affect my loan? The terms of your loan remain exactly the same. This means your interest rate, monthly principal and interest payment, and repayment timeframe are all identical to what they were with your previous servicer.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date.

Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers. Hundreds of thousands of loans change hands in this way every year.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Managing your escrow is convenient from your online account. We also provide escrow support to answer any questions you may have. There could be some changes in your fees. For more details, review our complete list of fees. The terms of the loan remain exactly the same.

As the largest servicer in America, we’re committed to giving you a first-class experience—starting with your transfer. Our goal is to make this transition as easy and stress-free as possible. There will be no late payment fees for 60 days from your transfer date.

Here’s how to request the transfer of an FHA or VA case number from Mr. Cooper: Download and complete the Case Transfer Request Form. Obtain a signed letter from the borrower requesting the transfer.

What if I have more than one loan? It’s easy to toggle between your loans. Just use the handy loan switcher feature on the upper left of your main account overview page.