Payment Methods Support

Payment Methods Support

Payment Methods

We’ve got a wide range of ways to make payments, including online, by phone, and by mail. Review your options below to find the method that works best for you.

  • Online
  • Phone
  • Mail
  • Other Payment Options

Online Payments

How Do I Make a One-Time Payment

You can also make a one-time payment through your online account.

And check out our handy Smart Calendar, which shows you what you need to know about your due date, grace period, and more. Here’s a video on how it works and where to find it:


How Do I Link My Bank Account?

To set up AutoPay or make a one-time online payment, just enter the account and routing number of your preferred checking, savings, or money market account.

If you don’t know your account number and routing number, you can find it by signing in to your bank’s website. For checking accounts, it should also be at the bottom of your checks.

check

What If I Have More Than One Loan?

It’s easy to toggle between your loans so you can make payments on each. Just use the handy loan switcher feature on the upper left of your main account overview page.


Pay By Mail

If you’d like to mail your payment, here’s what you need to do:

Write a check or get a money order payable to “Mr. Cooper.”

On your latest monthly statement, you’ll find a detachable coupon at the bottom. Include the coupon and your check or money order in an envelope addressed to:

Stuff the coupon and your check or money order into an envelope addressed to:

Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783

Once we receive your payment, it may take a few days to process and reflect on your account. However, your official payment date will be the date we receive it.


Pay By Phone

To make an automated phone payment, just call 888-480-2432 and follow the instructions. You’ll need your account number and the last four digits of your Social Security Number.

Note: A fee of up to $14 may apply.

If you need assistance when making a payment via phone, you can call the same number888-480-2432and ask to speak with one of our friendly representatives.

Note: With this method, a fee of up to $19 may apply.


Other Payment Options

Western Union® Quick Collect®

Western Union can ensure your payment is sent and received on the same day. Just check their website or call 800-325-6000 to find your nearest location.

When you arrive at Western Union, you’ll be asked to complete a Quick Collect form. Be sure to include your name and loan number. You’ll also need this information:

Pay To: Mr. Cooper
Code: MRCOOPER
State: TX

Note: All Quick Collect transactions require cash, and Western Union charges a fee for this service.

MoneyGram® ExpressPayment®

You can also send a same-day payment via MoneyGram. Find your nearest MoneyGram agent on their website or by calling 800-926-9400.

At their office, fill out a ExpressPayment form and be sure to include your name and loan number.

When you’re asked for a MoneyGram Receive Code, it’s 1678.

Note: You need cash to make a MoneyGram ExpressPayment and they’ll charge a fee for the service.