During the meeting, you’ll sign all the mortgage closing documents related to the home sale, including the mortgage note and home deed. These documents officially transfer ownership of the home to you. With so many documents to sign, closing day can be a stressful time.

We’ll send out your monthly statement no later than 2 weeks before the next due date. Whenever needed, you can also view your statement online to find out what you owe and when it’s due. Note: Our secure, automated phone system can also send you a one-time link to view your stateme...

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Recasting a mortgage happens when you put down a lump-sum payment toward the principal balance and the lender re-amortizes the loan. Since you are paying down your principal by a large amount, your monthly payment will be lowered, but your interest rate and loan terms will remain the...

A verification of mortgage (VOM) is an official statement that verifies your existing loan terms and provides a rating of the payment history, including if the loan was current or delinquent for each month listed. It reflects only the most recent 12 months of your loan, excluding the...

If calling from a number our system doesn’t recognize, you’ll need to provide your full Social Security Number or the full account number. Note: If there are multiple customers on the account, you’ll need to provide the last 4 digits of your Social Security Number.

Payments are considered late, and late fees are assessed, at midnight when your grace period ends and are calculated as outlined in your Note. If you think you may not be able to make your payment on time, please contact us and let us...

Note: Posting instructions written on the check or other form of payment will not be followed. If we don’t receive posting instructions, or they aren’t on a separate note, your payment will be applied according to your payment hierarchy plan.

You’ll receive your first monthly statement within 30 days of your funding or transfer date. Want access sooner? Sign in to your online account to view your statement as soon as it’s available. Note: Our secure, automated phone system can also send you a one-time link to view your ...