Sending Your Mortgage Assistance Documents

We have several options to submit your documentation:

  • Online: Sign in to your online account.
  • Email:
  • Fax: 214-488-1993
  • Mail:
    Mr. Cooper
    Attn: Centralized Mod Department
    PO Box 619097
    Dallas, TX 75261

However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Finally, if you have been making payments and have been led to believe they are going towards a trial or modification agreement, but we have no record of the payments, then something may be wrong. Please contact us as soon as possible so we can research the issue.