The amount on your year-end tax statement is based on disbursements—payments from your escrow account—minus any refunds received. You can verify any amounts paid for taxes and/or insurance by looking at the payment history on your previous monthly statements or by contacting your tax...

When your taxes and/or insurance increase from the amounts paid last year, the escrow portion of your monthly payment will also increase to cover the higher disbursements. The escrow shortage is the amount needed to ensure the escrow account is fully funded in the upcoming year per t...

Provides video instruction on how to make an online payment

We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax. Please write your loan number on it first, and then send to any of the following:

How to make Payments, Request a Payoff, Setup Automatic Payments, Payment Methods, Payoff Quote

Year-End Tax Statements Your statement will be available online around the middle of January, leaving you plenty of time to reference it for filing your taxes. If you are not signed up for Paperless, your statement will be mailed to you by January 31st.

When your 1098/1099 is available, form differences, and scenarios for year-end tax statements

At Mr. Cooper we run an escrow analysis at least once a year around the same time, depending on the state where your property is located. It focuses on these areas: Your escrow account balance, monthly payment amount, and minimum required balance. The recent tax and insurance payment...

IMPORTANT: You must apply for and obtain documented approval directly from the taxing authority. Approval documentation must then be submitted to us via the Message Center for updates to be made to your escrow account. Make sure the documentation includes the estimated new tax amount...

Important tax option information for properties in Wisconsin