A repayment plan is an agreement that spreads the past due amount over a specific period, typically 3–6 months, during which time you make a full payment, plus a partial payment, until the account is brought current. Repayment plans can be an ideal option for homeowners who face te...

We accept payments from checking, saving, and money market accounts, as well as checks, money orders, and cashier’s checks. Payments can be made many different ways. Note: We do not accept debit or credit card payments at this time. Why did my monthly payment change?

Only Mr. Cooper customers and authorized third parties may request a payoff quote. You can authorize a third party to request a payoff quote on your behalf online. You can request a payoff quote through your online account. Depending on your loan, you may be eligible for an instant...

Partial Exemption means you qualify to have a reduction in the taxable value of the property, thus lowering the overall tax amount. Example: A customer with an assessed home value of $200,000 may have a 25% tax exemption meaning there will be a $50,000 reduc...

Cooper is a registered service mark. of Nationstar Mortgage LLC. NMLS: #2119 NMLS Consumer Access (www.nmlsconsumeraccess.org).

What kind of assistance options are available if I cannot pay my mortgage? Your options may include refinancing, repayment plans, and loan modification. How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know wha...

Biweekly AutoPay will automatically draft a half-payment from your account every 2 weeks (14 days). There will be 26 withdrawals a year. There will be 2 months during the year when a 3rd half-payment will be drafted and posted to the account, as a principal payment.

Recasting a mortgage happens when you put down a lump-sum payment toward the principal balance and the lender re-amortizes the loan. Since you are paying down your principal by a large amount, your monthly payment will be lowered, but your interest rate and loan terms will remain the...

Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash. Your payoff quote statement will include all of the information you need about our receiving bank for wires. Note: We sugge...

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.