You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

What kind of assistance options are available if I cannot pay my mortgage? Your options may include refinancing, repayment plans, and loan modification. How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know wha...

What is a grace period? Your grace period is a set number of days after your contractual due date when we’ll still accept your payment without charging a late fee. The number of days is outlined in your Note.

A repayment plan is an agreement that spreads the past due amount over a specific period, typically 3–6 months, during which time you make a full payment, plus a partial payment, until the account is brought current. Repayment plans can be an ideal option for homeowners who face te...

Biweekly AutoPay will automatically draft a half-payment from your account every 2 weeks (14 days). There will be 26 withdrawals a year. There will be 2 months during the year when a 3rd half-payment will be drafted and posted to the account, as a principal payment.

If your loan is current, has not had a 30-day late payment in the past 12 months, and meets certain other conditions, you may request a Partial Release. An approved Partial Release enables you to sell a portion of your property (such as undeveloped land) before you have paid ...

Partial Exemption means you qualify to have a reduction in the taxable value of the property, thus lowering the overall tax amount. Example: A customer with an assessed home value of $200,000 may have a 25% tax exemption meaning there will be a $50,000 reduction of the taxable valu...

Message Center: Open a ticket in the Message Center. Automated Phone System: Call 833-685-2565. Mail: Send us a short letter stating that you’d like a payoff quote. Be sure to include: your loan number; the address of the property; and ; all of your most up-to-date contact informatio...

Biweekly AutoPay. Explains how Biweekly AutoPay works, the eligibility criteria, and how to set it up

If your situation has changed and you no longer want to receive this monthly payment supplement, you can voluntarily terminate the program by filling out and returning this form. Note: Upon termination of the program, both the Partial Claim amount and any applied payment supplement...