Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account.

With Mr. Cooper’s Digital Loan Tracker, you can view real-time progress updates on your application status, upload financial documents, e-sign disclosures, and access mortgage professionals. All final documents are signed in person with a notary, title company, or attorney.

What documents will I need when I apply for mortgage assistance? The document requirements will be unique to you. The mortgage assistance application lists all required documentation. If additional information is needed during the underwriting review, we’ll contact you. Read more

The Form 1098 —also known as Mortgage Interest Statement—is used to report the amount of interest and related expenses you paid on your mortgage during the tax year. The purpose of a Form 1099 is to record types of income received from sources other than your employer, the discharge ...

After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the customer and make the necessary updates to the account.

If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan number a...

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account.

The escrow shortage is the amount needed to ensure the escrow account is fully funded in the upcoming year per the requirements under the loan documents, as well as state/federal law.