We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.

Write a check or get a money order payable to “Mr. Cooper.” Once we receive your payment, it may take a few days to reflect on your account. However, your official payment date will be the date we receive it.

Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan number and most up-to-date contact information. Feel free to contact us if you have any questions about insurance changes.

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mo...

Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash. Your payoff quote statement will include all of the information you need about our receiving bank for wires. Note: We sugge...

We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax. Please write your loan number on it first, and then send to any of the following: Why did I get a tax bill? © 2025 Nationstar Mort...

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.

Send a fax to 972-459-1611. Note: This process can take up to 30 calendar days. We’ll send you a projection of future escrow disbursements—which includes your new monthly payment amount—and an agreement that you must sign and return by the date listed in the cover letter.