We’ll automatically spread the shortage amount over the next 12 months and add that to your monthly payment. Note: This is one of the most common reasons that your payment may increase.

When your taxes and/or insurance increase from the amounts paid last year, the escrow portion of your monthly payment will also increase to cover the higher disbursements.

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

When a disaster strikes your home, your insurance company may issue an insurance claim check, which can also be called loss draft funds. A claim check is meant to cover various costs, including repairs.

Write a check or get a money order payable to “Mr. Cooper.” Once we receive your payment, it may take a few days to reflect on your account. However, your official payment date will be the date we receive it.

Mortgage insurance protects the investor or noteholder if the borrower defaults on the loan. It lowers the investor’s risk when funding a home loan. In most cases, if you pay at least 20% down on your home, you’re not required to carry mortgage insurance.

Lists all accepted payment methods and all available payment types

We’ll send you an Escrow Review Statement that explains the results of the escrow analysis. Your statement will inform you whether your monthly payment is going up or going down in the year ahead, based on this year’s tax and insurance payments.

Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan number and most up-to-date contact information. Feel free to contact us if you have any questions about insurance changes.

Go paperless. Turn this feature on and we’ll notify you when a new document is available. Get personalized alerts by email or text when we’ve updated your Mr. Cooper notification center.