Explains how to pay by phone using our secure, automated phone system

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property. Document that transfers own...

General account help, transfer of ownership, deceased borrower, credit corrections, divorce

Provides instructions and address for mailing a paymentWhen sending additional funds that require special posting instructions, such as additional principal or fees, please indicate that on your payment coupon. If you don’t have a payment coupon, please include the posting instructio...

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.

Another alternative to foreclosure is called Deed in Lieu of Foreclosure (DIL). DIL means that you voluntarily transfer ownership of your home to your lender, the lender terminates the loan, and the remaining balance due is forgiven.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

When and how to request a credit correction

The minimum required balance is the lowest positive balance allowed in your escrow account at any given time —this positive balance is also known as a cushion requirement. This helps us minimize the impact to your monthly mortgage payment when property tax and insurance rates increas...

Refinancing doesn’t have to be difficult. Our experts make the process quick & easy.