Account Help

Frequently Asked Questions

It’s easy to toggle between your loans. Just use the handy loan switcher feature on the upper left of your main account overview page.

The interest rate of your adjustable-rate mortgage (ARM) is currently calculated based on the published London Interbank Offered Rate (LIBOR) index. As of 6/30/2023, LIBOR is being replaced with a new index called Secured Overnight Financing Rate (SOFR).

Additional information will be provided on the next ARM change notice you receive after June 30, 2023. No other terms of your mortgage are changing.