For all other loan types, please download the Uniform Borrowers Assistance Application (UBAF). If you have further questions, you may contact customer service at 833-685-2566.

If you have a Fannie Mae or Freddie Mac Loan, please download Mortgage Assistance Application (MAA). For all other loan types, please download the Uniform Borrowers Assistance Application (UBAF). If you have further questions, you may contact customer service at 833-685-2566.

Mortgage Assistance Options, Loan Modification, Reinstatement, Repay, Pandemic Forbearance Plans

When applying for mortgage assistance, time is of the essence, especially if you're already getting collection notices or already in the foreclosure process. Documents Needed for Mortgage Assistance

Mr. Cooper's Broker & Agent Services page includes information on Payoff Quote Request, 3rd Party Authorization, Verification of Mortgage (VOM), and more!

Where to send your mortgage assistance documentsWe have several options to submit your documentation: Online: Sign in to your online account. Email: modification.assistance@mrcooper.com Fax: 214-488-1993 Mail:

Lists the most common mortgage assistance solutionsSolutions may include, but are not limited to: refinancing; repayment plans; loan modification; short sale; and Deed in Lieu of Foreclosure. Complete a mortgage assistance application online now and let us know what’s going on. We’ll...

For all other loan types, please download the Uniform Borrowers Assistance Application (UBAF). If you have further questions, you may contact customer service at 833-685-2566.

I am unable to make the mortgage payments due to a natural disaster. Is there help available?

Homeowner Assistance Fund (HAF) is a government-sponsored initiative managed by the Department of Treasury to offer assistance for homeowners impacted by the COVID-19 Pandemic that began in 2020.