We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

What documents will I need when I apply for mortgage assistance? The document requirements will be unique to you. The mortgage assistance application lists all required documentation. If additional information is needed during the underwriting review, we’ll contact you. Read more...

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.

Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account.

Here are the key elements included in your monthly statement, along with a visual guide to help you locate them: 1. Statement Information. This is your basic information, like the date your statement was generated, loan number, amount due, and payment due date. 2. Explanation of Am...

When applying for mortgage assistance, time is of the essence, especially if you're already getting collection notices or already in the foreclosure process. The mortgage assistance application lists all required documentation.

With Mr. Cooper’s Digital Loan Tracker, you can view real-time progress updates on your application status, upload financial documents, e-sign disclosures, and access mortgage professionals. All final documents are signed in person with a notary, title company, or attorney.

What is an escrow account? An escrow account is where funds are held to pay property tax and insurance bills on your behalf. If your loan is escrowed, a part of your mortgage payment goes into your escrow account every month. Why did my monthly payment change?

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

In the days leading up to closing day, your lender will send you a Closing Disclosure, which outlines what you need to pay at closing and summarizes your loan details. You’ll also need to share various mortgage documents required by your lender. Having those documents prepared ah...