Learn how to set up, change, or cancel AutoPay for your mortgage or home equity loan with Mr Cooper. Find out how to handle unexpected changes to your automatic payment amount and get notified in advance.

To find the username for your online account, visit the Forgot Your Username page. If you also need to reset the password, you can visit the Forgot Your Password page.

Change the payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately, unless there’s already a draft scheduled within the next 24 hours.

Depending on your loan, you may be eligible for an instant payoff quote. Otherwise, we will send your payoff quote by the delivery method you select within the timeframe provided.

NMLS: #2119 NMLS Consumer Access (www.nmlsconsumeraccess.org).

What should I do if I change insurance carriers? If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Manage all insurance & tax details for your mortgage.

If you change your mind, it’s important to know that it takes about 30 calendar days to open an escrow account again, depending on how soon you sign and return the agreement.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents:

Learn how to resolve common problems with your year-end tax statements, such as incorrect interest, missing name, or form 1099-INT. Find out how to access previous statements, change affiliation, or verify payments.

If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page.