You’ll need to notify your insurance company that your loan was transferred to us and that they’ll receive payments from us now. Give them your new loan number and have them update the mortgagee clause on your account to:

Find answers to common questions about mortgagee clause, a term that refers to the lender's interest in your property. Learn how to update your mortgagee clause if your loan was transferred to Mr. Cooper and what to do with optional insurance products.

When your taxes and/or insurance increase from the amounts paid last year, the escrow portion of your monthly payment will also increase to cover the higher disbursements.

View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance & tax details for your mortgage. Info for new and recently transferred customers. View common mortgage assistance solutions. Get help and support for your Mr. Coop...

Find answers to common questions about mortgagee clause, a term that refers to the lender's interest in your property. Learn how to update your mortgagee clause if your loan was transferred to Mr. Cooper and what to do with optional insurance products.

Specific eligibility requirements may vary depending on the loan’s investor or other factors. If you’re approved for a loan modification, in some cases, you will be required to first complete a Trial Period Plan.

If you need to authorize a housing counselor, licensed lawyer, or other “third party” to discuss the details of your mortgage, the easiest way is through your Settings page. Simply scroll down to the Authorize 3rd Party section, select “ Edit,” and complete the required information.

Required if you live in an area with special flood hazards and it can be paid through your escrow account. This is determined by FEMA and based on flooding within the last 100 years. Generally, flood policies must provide coverage, at a minimum, of the lowest of the following amounts:

Find out how to update your insurance policy with the mortgagee clause address for Mr. Cooper, formerly Nationstar Mortgage. See the address and other information for different topics related to escrow, taxes, and insurance.

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...