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If you’re behind on your mortgage payments due to a temporary financial hardship that has been resolved, you may be reviewed for a Payment Deferral Plan as a solution to resume making monthly payments (subject to investor guidelines).

What kind of assistance options are available if I cannot pay my mortgage? Your options may include refinancing, repayment plans, and loan modification. How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know...

Learn how to set up, change, or cancel AutoPay for your mortgage payments online or by mail. Find out how to handle unexpected changes to your automatic payment amount and when to expect them.

No. While you’re on the plan, no late fees or additional interest will be charged. Only the past due regular principal and interest payments will be due at the end of the forbearance, as well as any outstanding escrow payments.

If you were on a forbearance plan during part of the year—or exited a forbearance plan and deferred missed payments—you will receive a 1098 with only the interest reported that was paid by you. Deferred interest is not reported. View, download, or print your account statements.

Payments & Payoffs Statements & 1098/1099 Escrow, Taxes & Insurance Mortgage Assistance

If you’re behind on your mortgage payments due to a temporary financial hardship that has been resolved, you may be reviewed for a Payment Deferral Plan as a solution to resume making monthly payments (subject to investor guidelines).

Recasting a mortgage happens when you put down a lump-sum payment toward the principal balance and the lender re-amortizes the loan. Since you are paying down your principal by a large amount, your monthly payment will be lowered, but your interest rate and loan terms will remain...

The most common reason is due to an increase in property taxes or insurance premiums. Learn about how your escrow analysis can change your payment. It could be due to a modification, balloon payment due soon, or a scheduled adjustment to the interest rate. You can view payment ...