Your statement will inform you whether your monthly payment is going up or going down in the year ahead, based on this year’s tax and insurance payments. You may also end up with a shortage (too little) or a surplus (too much) in your account, based on next year’s projected p...

If you have a surplus of more than $50 and your account is current, we’ll send you a check within 30 days of the escrow analysis. If the surplus is less than $50 and your account is current, we’ll spread the surplus over the next 12 months to reduce the monthly payment.

To address the escrow shortage, please remit the refund from your prior insurance carrier to us for deposit in your escrow account. What should I do if I change insurance carriers? If there are any changes to your insurance policy or carrier, please let us know as soo...

To address the escrow shortage, please remit the refund from your prior insurance carrier to us for deposit in your escrow account. With the cancellation of your prior policy, you should receive a refund on the remaining premium.

Write a check or get a money order payable to “Mr. Cooper.” Include the detachable coupon from the bottom of your latest monthly statement and your check or money order in an envelope addressed to:

To address the escrow shortage, please remit the refund from your prior insurance carrier to us for deposit in your escrow account. With the cancellation of your prior policy, you should receive a refund on the remaining premium.

Learn how to remove your escrow account and pay your own property taxes and insurance bills. Find out the benefits, drawbacks, requirements and guidelines for escrow removal and how to request it.

To address the escrow shortage, please remit the refund from your prior insurance carrier to us for deposit in your escrow account. With the cancellation of your prior policy, you should receive a refund on the remaining premium.

A shortage means we’ve projected that your escrow account will fall below the minimum required balance in the coming year. We’ll automatically spread the shortage amount over the next 12 months and add that to your monthly payment.

Send a fax to 972-459-1611. Note: This process can take up to 30 calendar days. We’ll send you a projection of future escrow disbursements—which includes your new monthly payment amount—and an agreement that you must sign and return by the date listed in the cover letter.