A basic recap of the recent transactions on your account and the resulting balances, as well as disbursements we’ve made on your behalf to payees like taxing authorities and insurance providers. You can see your complete transaction history by signing in to your online account.

Your grace period is a set number of days after your contractual due date when we’ll still accept your payment without charging a late fee. The number of days is outlined in your Note. Check your statement for the exact date when penalties and interest are added.

You were recently transferred to us from another mortgage servicer. Your account is enrolled in Paperless statements. The account is in a state of bankruptcy. You have attorney representation for a mortgage-related matter.

Principal reduction to help homeowners get into more affordable mortgages (recast or modification); and/or. Funding to eliminate homeowners’ second lien loans. You can see what options your state offers by visiting the National Council of State Housing Agencies.

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.

Reinstatement for delinquent accounts; Principal reduction to help homeowners get into more affordable mortgages (recast or modification); and/or Funding to eliminate homeowners’ second lien loans.

Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

Here are some of the most common closing costs: The money you put in an escrow account each month is used to pay property taxes and insurance related to your property. Some lenders may require you to escrow depending on the circumstances of your mortgage. If you have an escrow acc...

It’s called a second mortgage because most people who get a home equity loan already have a first mortgage — the one they used to buy their home. A home equity loan is a type of second mortgage that lets you to borrow cash using your home’s equity as colla...

If your property is in Wisconsin, you have the option to have us pay your property taxes directly to the taxing authority or to have us send a check to you to pay the taxing authority directly. IMPORTANT: You must notify us by November 30th if you want to change your tax payment opti...