We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.

You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.

Write a check or get a money order payable to “Mr. Cooper.” Once we receive your payment, it may take a few days to reflect on your account. However, your official payment date will be the date we receive it.

Fax: 972-459-1611; Mail: PO Box 612488, Dallas, TX 75261; Note: Not every state allows legal separations. Consult an attorney for more information.

Only Mr. Cooper customers and authorized third parties may request a payoff quote. You can authorize a third party to request a payoff quote on your behalf online. You can request a payoff quote through your online account. Depending on your loan, you may be eligible for an instant...

Send a fax to 972-459-1611. Note: This process can take up to 30 calendar days. We’ll send you a projection of future escrow disbursements—which includes your new monthly payment amount—and an agreement that you must sign and return by the date listed in the cover letter.

We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax. Please write your loan number on it first, and then send to any of the following: Why did I get a tax bill? © 2025 Nationstar Mort...

Account: XXXXXXXXXXXXXXXXX (This will be a unique number generated for you on your payoff quote statement.) ABA/Routing Number: 021000021 Bank Name: JP Morgan Chase Bank

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.