Write a check or get a money order payable to “Mr. Cooper.” Once we receive your payment, it may take a few days to reflect on your account. However, your official payment date will be the date we receive it.

Manage all insurance & tax details for your mortgage.

Bank Address: 270 Park Ave., New York, NY 10017.

Be sure to include your loan number and most up-to-date contact information. Feel free to contact us if you have any questions about insurance changes. It’s important we’re kept in the loop so we can keep your escrow account up to date and use its funds properly on your behalf.

Find the mailing address for Mr. Cooper, a mortgage servicer, to pay your monthly statement or property tax bills. Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage.

Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a registered service mark. of Nationstar Mortgage LLC. NMLS: #2119 NMLS Consumer Access (www.nmlsconsumeraccess.org).

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

COMPLAINTS REGARDING THE SERVICING OF A MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.

Find out how to update your insurance policy with the mortgagee clause address for Mr. Cooper, formerly Nationstar Mortgage. See the address and other information for different topics related to escrow, taxes, and insurance.