We’ll send out your monthly statement no later than 2 weeks before the next due date. Whenever needed, you can also view your statement online to find out what you owe and when it’s due. Note: Our secure, automated phone system can also send you a one-time link to view your stateme...

You’ll receive your first monthly statement within 30 days of your funding or transfer date. Want access sooner? Sign in to your online account to view your statement as soon as it’s available. Note: Our secure, automated phone system can also send you a one-time link to view your ...

Recasting a mortgage happens when you put down a lump-sum payment toward the principal balance and the lender re-amortizes the loan. Since you are paying down your principal by a large amount, your monthly payment will be lowered, but your interest rate and loan terms will remain the...

A verification of mortgage (VOM) is an official statement that verifies your existing loan terms and provides a rating of the payment history, including if the loan was current or delinquent for each month listed. It reflects only the most recent 12 months of your loan, excluding the...

Payments are considered late, and late fees are assessed, at midnight when your grace period ends and are calculated as outlined in your Note. If you think you may not be able to make your payment on time, please contact us and let us...

Concerned that your statement was lost in the mail? You can securely view, download, and print all your documents from the “Statements” section of your online account. Remember, when you sign up for Paperless, you’ll always be notified when your statements are available online.

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Learn how to access and understand your year - end tax statements for your mortgage, including Form 1098 and Form 1099. Find out the differences, scenarios, and deadlines for receiving your statements online or by mail. Learn how to access and understand your year - end tax statement...

Note: Posting instructions written on the check or other form of payment will not be followed. If we don’t receive posting instructions, or they aren’t on a separate note, your payment will be applied according to your payment hierarchy plan.

If you don’t have a payment coupon, please include the posting instructions on a separate note included with your payment. Note: Posting instructions written on the check or other form of payment will not be followed.