Sending Your Mortgage Assistance Documents We have several options to submit your documentation: Online: Sign in to your online account. Email: modification.assistance@mrcooper.com Fax: 214-488-1993 Mail: Mr. Cooper Attn: Centralized Mod Department PO Box 619097 Dallas, TX 75...

You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.

Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan number and most up-to-date contact information. Feel free to contact us if you have any questions about insurance changes.

Write a check or get a money order payable to “Mr. Cooper.” Once we receive your payment, it may take a few days to reflect on your account. However, your official payment date will be the date we receive it.

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.

Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash. Your payoff quote statement will include all of the information you need about our receiving bank for wires. Note: We sugge...

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mo...

We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax. Please write your loan number on it first, and then send to any of the following: Why did I get a tax bill? © 2025 Nationstar Mort...

What is an escrow account? An escrow account is where funds are held to pay property tax and insurance bills on your behalf. If your loan is escrowed, a part of your mortgage payment goes into your escrow account every month. Why did my monthly payment change?

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.